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Terms and Conditions

Please read these terms and conditions carefully before proceeding with any order with LPB Graphics, Inc. (also dba by accessing and using any portion of this website and its services you hereby agree to be bound by the terms and conditions below. If you do not agree to any or all of these conditions, please do not access this site or use any of the services provided by it. By accessing or using this Site you agree to be bound by these Terms of Use and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use.

LPB Graphics, Inc., reserves the right to make changes to this Site and to these Terms of Use at any time without prior notice. You should review these Terms of Use each time you access this site.

You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account

You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through LPB Graphics, Inc. (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from LPB Graphics, Inc. does not entitle you to use any portion of Content apart from the finished Products as they are supplied by LPB Graphics, Inc..

You agree to use this site in a responsible manner that is in full compliance with these Terms of Use and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content maybe utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person's right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable.

You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize LPB Graphics, Inc. to produce the Products on your behalf. You grant LPB Graphics, Inc. the right to copy, modify, create derivative works and vectorize any uploaded content (i.e., content you have uploaded) for the purpose of fulfilling your order. Moreover, you warrant that you have sufficient rights to permit LPB Graphics, Inc. to copy, modify, create derivative works and vectorize any uploaded content for the purpose of fulfilling your order.

Quotes are good for 30 days. A quotation not accepted within 30 days may be changed. Quotations are based on the accuracy of the specifications provided. LPB Graphics, Inc. can requote a job at the time of submission if copy, disks or other input materials do not conform to the information on which the original quotation was based. Cost estimates provided without having seen final art and specifications are tentative to receipt and approval of same. Orders placed with LPB Graphics, Inc. are to the client's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order. RUSH SERVICE CHARGES WILL BE QUOTED SEPARATELY! AT THE TIME YOUR ORDER IS ACKNOWLEDGED - ONLY THEN CAN YOUR SPECIFIC NEED BY DATE BE ADDRESSED. TROUBLESHOOTING ARTWORK OR FILES PROVIDED CAN EFFECT THIS RUSH SERVICE. NEED BY DATE MUST BE PROVIDED AT TIME OF QUOTATION REQUEST TO INSURE US ALL OPPORTUNITIES TO MEET YOUR DEADLINE!

All orders require pre-payment. No order can go into production with a balance due. No COD's are accepted. Finance charges are 1.5% per month on the TOTAL unpaid balance. Any returned checks will be chargeable at $25.00 each. We reserve the right to refuse any job. There will be an extra charge for rush orders. Artwork cannot be returned to customers who owe a past due amount and artwork remains the property of LPB unless furnished by a separate fee.

Payment can be made in several ways. LPB Graphics, Inc. accepts most major credit cards, including VISA, MasterCard, American Express and Discover as well as company checks, bank checks, money orders, and cash. Please make checks payable to LPB Graphics, Inc. Please DO NOT send cash through the mail. We accept credit cards, however your job may have a loss of cash discount applied at time of purchase; this is dependent on how job was priced at the time order is accepted.

Acceptance of orders are subject to LPB approval and contingencies such as fire, water, strikes, theft, vandalism, acts of God, and other causes beyond the provider's control. We do reserve the right to use our sole discretion in refusing to print anything we deem improper or known to be illegal.

By visiting LPB Graphics, Inc./ You agree that the laws of the state of New Jersey without regard to principles of conflict of laws, will govern these terms and conditions of use and any dispute of any sort that might arise between you and LPB Graphics, Inc. or its affiliates. You must be 18 years or older to purchase from LPB Graphics, Inc. with exceptions made only with written permission of the parent or guardian.

The standard trade practice of 10% overrun/underrun will apply to all orders unless specified. Requesting NO OVERS could result in your order being short. If requesting exact quantity, add 10% to your total for special handling., Overruns can be billed up to 10% and underruns will not exceed 10%

Mailings require a 10% overrun billable to client to insure enough piece to meet the mailing list purchased or provided. Multiple machines used to produce mailings can generate loss from original counts printed. Overs are returned to client upon request.

All prices are based on standard production schedules. Our schedules change daily dependent on the volume of work in our factory at that time. Please inquire about schedule at time of quotation if not provided. Production schedules are contingent on an in-hand (to LPB) signed art approval; job cannot proceed to production without this. To expedite any job through our factory, we highly recommend you getting us this in-hand art approval right away; no exceptions can be made. All production schedules are subject to product availability. Production schedules will be established and followed by both the customer and LPB Graphics, Inc.. In the event that production schedules are not adhered to by the customer, delivery dates will be subject to renegotiation. There will be no liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, and accidents, actions of government or civil authority, acts of God or other causes beyond the control of LPB Graphics, Inc. In such cases, schedules will be extended by an amount of time equal to the delay incurred. *NOTE: IN HAND DATE REQUIRED - Although every effort will be made to adhere to this shipping schedule, due to unforeseen circumstances, we cannot guarantee these dates. If your delivery schedule is critical, please advise your representative and we will do everything possible to meet your deadline. RUSH CHARGES WILL APPLY. Same Day - 100%, 24 Hours - 50%, 48 Hours - 25%. Rush fees are determined by the process required to fulfill the order and in-hand date requested.

All amounts due for taxes and assessments will be added to the customer's invoice and are the responsibility of the customer. No tax exemption will be granted unless a copy of the "Exemption Certificate" is furnished to LPB Graphics, Inc. If, after the customer has paid the invoice, it is determined that more tax is due, then the customer must promptly remit the required taxes to the taxing authority, or immediately reimburse LPB Graphics, Inc. for any additional taxes paid. Payment of sales tax due is the sole responsibility of the customer. All prices are plus these applicable taxes.

LPB Graphics, Inc. is not responsible for any errors, omissions, or extra costs resulting from the faults in the transmissions, including telephone conversations, facsimiles and electronic mail.

All freight, shipping and handling charges are additional. Customer agrees that it will not hold LPB Graphics, Inc. accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall LPB Graphics, Inc. be liable for any consequential or special damages arising from any delay in delivery. If you have a need by date, it is required that customer pay express handling charges as this shall reduce chances of missing your deadline. However, we are still at the mercy of the shipper and the above then still applies. Direct delivery available - please inquire! Invoice must be PAID in full prior to shipping. RUSH SERVICE IS AVAILABLE. If a need by date has been provided and customer will be picking up we take this date very seriously. If we are able to waive a rush charge and this job is not picked up by date requested, a 25% rush charge to entire order then applies. NO EXCEPTIONS! All prices are plus shipping and handling.

All jobs are priced for bulk packaging. OPTION - Individually bundled / shrinkwrapped is an additional $0.35 per package with a minimum fee of $7.50

approx. sheet counts 5.5" x 8.5" 8.5" x 11"
text weight 500 / pack 300 / pack
cover weight 250 / pack 150 / pack

For folded brochures, menus and cards, rubber bands are generally used. Shrinkwrapping is at the discretion of LPB and is dependent on size and paper type. Special packaging requests must be requested at time of order for an accurate total cost to your job. Otherwise our standard practices will be used.

If you are using a laser printer or copier or other output device that generates a significant amount of heat and you select flat or raised ink for your letterhead or envelopes, LPB Graphics, Inc. cannot be held responsible for damages, direct or indirect, that might result from your selection. When placing your order, you should specify laser-safe raised ink when using a laser printer, copier, or any other output device that generates a significant amount of heat. This Laser-safe ink has which has been specifically designed to protect your output device against harsh effects of melting ink.

We reserve the right to change prices on site at anytime. While we make our best efforts to keep this website up to date, from time to time, actual market conditions may change the price of the product. Promotions and/or discounts cannot be combined with any other promotion or offer. All promotions expire at the discretion of LPB Graphics, Inc. Web promotions must be mentioned at time order is acknowledged. Discounts will not be applied upon pick-up or shipment of job, however, must be accepted at time of acknowledgement and deposit. Discounts are not applicable to previous orders. As always, tax and freight are additional.

Setup fees for proofs apply on every order. All screen printing will have an additional $30.00 charge per screen /per side / per color. Factory setup fees vary, see details of special for more information. Art and design fees are additional and have a minimum fee of $25.00 if design files are not provided, billable at $75.00 per hour. Proofs will be required for your written approval. See Graphic Design specials to achieve discounts with print commitments.

Apart from factory set-ups (screens, plates, dies, etc...), art charges are also an additional fee. Every order requiring personalization or your logo is a custom order. Prior to any credit card charge we will acknowledge your order, discuss your art requirements, and need by dates to insure complete customer satisfaction! We will then proceed to assign you a job number and take a $15.00 fee for your supplied files. See file submission guidelines to insure we can review and use art provided. By clicking the SUBMIT ORDER button you are authorizing us to charge the above credit card $15.00. For this fee we will proceed to review any art file supplied and generate one (1) PDF proof.

NOTE: Your credit card will be charged $15.00 when you place your order. If we are unable to process your files, or if you cancel your order after proofs are generated, your $15.00 will not be refunded. We have a fully staffed art department at your disposal.

It is the client's responsibility to maintain a copy of the original file. LPB Graphics, Inc. is not responsible for accidental damage to media supplied by the client or for errors on supplied artwork. Until digital input can be troubleshooted by LPB Graphics, Inc. no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translation, editing, or programming needed to utilize client-supplied files will be charged at our current rates. (min. $25.00 per visit to computer, $75.00 per hour))

Client alterations, which must be made in writing, include all corrections or changes from the original specifications. Such work will be charged at our current rate. (min. $25.00 per visit to computer) We will quote an estimate based on requested changes prior to proceeding with these changes for client approval.

The client shall reimburse LPB Graphics, Inc. for all expenses arising from this assignment, including the payment of any sales taxes due on this assignment, if applicable. In the event of default of payment by the purchaser, purchaser agrees to pay all costs of collection, including reasonable attorney's fees and costs of suit, should there be any fees after initial order intake.

LPB Graphics, Inc. will retain intermediate materials until the related end product has been accepted by the customer (or 30 days after completion, unless other arrangements have been made in writing). If requested in writing by the customer, intermediate materials, art files, will be stored and could potentially incur additional charges. The return of these materials is billable to customer at the present shipping rates and services. Storage of all final art and any printing inventory is done at the sole discretion of customer. We archive most electronic files for at least 2 years. Older artwork may have to be recreated due to compatibility issues.

LPB Graphics, Inc. will submit (1) color proof for the client's review and approval. If a paper proof is desired, a charge of $15.00 is required to overnight most proofs. If job is full color, these original proofs must be returned to LPB Graphics, Inc. with signature or "revised proof required" and signed by client. Until the proof is returned, no additional work will be performed. LPB Graphics, Inc. will not be responsible for undetected production errors if: [1] proofs are waived by client (this is contrary to company policy) [2] the work is printed per the client's verbal or written ok. [3] requests for changes are communicated verbally and not in writing. All requests for changes of any kind must be made in writing to avoid mistakes or LPB Graphics, Inc. waives all responsibility. WE CANNOT PROCEED TO PRODUCTION WITHOUT CLIENT WRITTEN APPROVAL. Art and supply fees apply as specified in #15. Press proofs are available but can be very costly to setup the job for singular units. Dependent on the product, press proofs start at $100.00

Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a 5% variation of color between color proofs and the completed job is to be expected. When such a variation occurs, it will be considered acceptable performance. These color proofs if not provided will have a billable charge depending on size and type of proof. LPB Graphics, Inc. will advise at start of order if not previously quoted. If color is critical, a higher quality proof will be required for a separate fee, quoted at order entry.

LPB Graphics, Inc. retains ownership of all original artwork, whether preliminary or final, unless it is purchased by a payment of a separate fee. If roughs or comprehensives are published, full fee shall be paid therefore. Cancellation of custom work: 50% of the fee after first proof, 75% of fee after finishes we do not do any spec work. Any work printed or completed shall be 100% billable. Should there be additional consultation during the proof stage, multiple proofs in addition to the original estimate, and cancellation occurs, all time becomes billable ($75.00 per hour). This time directs our artists away from other billable work. In the event of cancellation of this assignment, ownership of all copyrights and the original artwork shall be retained by LPB Graphics, Inc. A cancellation fee for work completed, based on contract price and expenses already incurred, shall be paid by the purchaser. Return of any and all deposits for cancelled work must receive a written request 10 days from start of job. After 10 days, customer forfeits the return of their deposit monies, especially after proofs have been furnished. Once materials have been ordered, custom jobs are not cancelable. There is a non-refundable cancellation fee of $25.00 once order has been entered into production.

LPB Graphics, Inc. may substitute typestyles or simplify graphics as necessary to produce a quality printed product. This situation will only occur if the graphic needs to be reduced to a smaller size and will fill in or otherwise not hold solid. This alteration will only occur on certain materials where the printing process selected shall have limitations. Slight artwork modifications shall only be implemented to produce quality printing and fulfill contractual obligations. It is understood that this modification is for the mutual benefit of LPB Graphics, Inc. and the customer, and said customer will be notified of this change. A signed approval at final proof is required.

Bleeds (copy extending to the edge of paper) on all offset printed jobs are included in price where indicated. To insure lowest pricing available here at LPB and due to the press and paper used to quote your job, limitations can occur. Please allow for a slight undertrim to accomodate the bleed. If size is critical, you must specify at time of order. Artwork approved must clarify this or our standard practices will be enforced. If bleeds are critical along with exact size specifications, expect pricing to be slightly higher than those posted on our website.

Claims for defects, damages, or shortages must be made by the client in writing no later than 2 calendar days after delivery. Goods must be returned for LPB to inspect the issue and have every opportunity to discuss if a reprint from files can be used to improve quality or solve the problem at hand. If no such claim is made, LPB Graphics, Inc. and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that LPB Graphics, Inc. performance has fully satisfied all terms, conditions, and specifications. All orders must be picked up within 30 days of completion. Orders left over 30 days will no longer be the responsibility of LPB Graphics, Inc. Inc. and will be discarded unless other arrangements are made in writing.

The user agrees to protect the provider from economic loss and any other harmful consequences that could arise in connection with the work. This means that the customer will hold the provider harmless and shall indemnify, and otherwise defend him/her against claims, demands, actions and proceedings on any and all grounds. This will apply regardless of responsibility for negligence. In no event shall LPB Graphics, Inc. or its officer, directors, employees or agents be liable for any special incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage and any theory of liability arising out of or in connection with the user performance from the website.

The user of this service also warrants that the subject matter to be printed if supplied by client, is not copyrighted by a third party. The user also recognizes that because subject matter does not have to bear a copyright notice in order to be protected by copyright laws absence of such notice does not necessarily assure a right to reproduce. The user further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold LPB harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided. For jobs involving the duplication of pictures and/or original artwork, an Authorization to Duplicate form must be filled out by the author of work and attached for processing of order to proceed.

The provider will only maintain fire and extended coverage on property belonging to the customer while the property is in the provider's possession. The provider's liability for this property will not exceed the amount recoverable from the insurance. Additional insurance coverage may be obtained if it is requested in writing and if the premium is paid to the provider. Vehicles that are left on our property for vinyl graphics or wraps are done so at customer discretion. Customer's vehicle insurance will be responsible for any and all claims. Customers must have current registration and inspections on their vehicles and they can only be left on property for the time required to install.

LPB Graphics, Inc. is not responsible for any damage caused by vehicle lettering and/or the removal of graphics if the paint finish is not a factory finished paint job. We will be held harmless to any damage which may occur.

All orders must be picked up within 30 days. All orders left over 30 days will be discarded unless other arrangements are made in writing.

The purchaser shall obtain written consent for installation of the sign(s) from the owners of the premises and adjoining premises and other tenants, whenever necessary. Purchaser shall be responsible that such consent shall not be revoked. Purchaser shall be responsible for obtaining all necessary permits and variances as required by law. Purchaser shall indemnify and hold LPB Graphics, Inc. harmless from any and all actions by such third persons for purchaser's failure to obtain the necessary permits, approvals and authorizations.

By signing off on our acknowledgement or work order on job ticket and making payment to proceed with your job and/or proof, you are accepting all of these terms and conditions.